Refund Policy for GTCARPARTSUK.com

At GTCARPARTSUK, we aim to provide you with high-quality parts and excellent service. If you're not fully satisfied with your purchase, we offer the following refund policy:

1. Refund Eligibility

• Refunds are available within 30 days of purchase.
• Items must be unused, in original condition, and in the original packaging.
• Some products, such as electrical items, fluids, or special orders, may not be eligible for a refund. Please check individual product pages for specific return restrictions.

2. How to Request a Refund

• To request a refund, contact our customer service team at [email/contact info], providing your order number and the reason for the refund.
• If the item is eligible for a refund, we will guide you through the return process.

3. Processing Refunds

• Once we receive and inspect the returned item, we will process your refund to the original payment method.
• Refunds may take up to 7 business days to be reflected in your account, depending on your payment provider.

4. Damaged or Incorrect Items

• If you received a damaged or incorrect item, contact us immediately. We will arrange for a return and provide a full refund or replacement at no additional cost.

5. Non-Refundable Items

• Some items, such as opened or installed parts, electrical components, and custom orders, are non-refundable unless faulty.

If you have any questions about our refund policy, please don’t hesitate to get in touch with our customer support team at [contact info].

Thank you for choosing GTCARPARTSUK!