Shipping Policy for GTCARPARTSUK.com
Thank you for shopping with GTCARPARTSUK! We are committed to providing timely and reliable delivery for your orders. Below is our shipping policy to ensure a smooth shopping experience.
1. Shipping Methods and Rates
- We offer a variety of shipping options to meet your needs, including standard, expedited, and next-day delivery.
- Shipping rates are calculated at checkout based on the weight of your order, shipping method, and destination.
2. Processing Time
- Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays may be processed the next business day.
- You will receive a confirmation email once your order is shipped, including tracking information for most orders.
3. Delivery Times
- Delivery times depend on the shipping method and destination.
- Standard Shipping: 3-5 business days (UK)
- Expedited Shipping: 1-2 business days (UK)
- International shipping: Times may vary depending on the country.
Please note that shipping times may be affected by external factors such as carrier delays or weather conditions.
4. Shipping Destinations
- We currently ship to locations within the United Kingdom and internationally.
- For international orders, additional customs duties, taxes, and fees may apply, and these are the responsibility of the customer.
5. Shipping Restrictions
- Some products may not be eligible for shipping to certain locations due to size, weight, or regulatory restrictions.
- We reserve the right to cancel or modify orders if necessary to comply with shipping restrictions.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number (if applicable) to track your shipment online.
- Please note that it may take up to 24 hours for tracking information to update after your order is dispatched.
7. Damaged or Lost Packages
- If your package is damaged or lost during transit, please contact us immediately. We will work with you and the carrier to resolve the issue and ensure your satisfaction.
- If your order arrives damaged, please retain the packaging and take photos to assist with the claims process.
8. Address Accuracy
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
9. Shipping Costs
- Shipping costs will be calculated at checkout based on your location, order weight, and the shipping method you select.
- We may offer free or discounted shipping promotions from time to time. Please check for applicable offers at checkout.
10. Contact Us
- If you have any questions or concerns about shipping, please feel free to reach out to our customer service team at [email/contact info].
Thank you for choosing GTCARPARTSUK! We strive to provide you with the best products and a smooth delivery experience.